Revenue Cycle Management Payments in Healthcare

Revenue Cycle Management Healthcare Payments Solution

RCM organizations and their clients face ongoing challenges in delivering patient refunds—whether for overpayments, billing adjustments, or copay reimbursements. Traditional check-based refunds create high processing costs, long delays, and compliance and fraud risks, leading to patient frustration and increased support inquiries.

Dash Solutions provides leading healthcare Revenue Cycle Management organizations a better, more valuable way to manage patient refund payments.

Gone are the days of handing back patient refund files to providers to deal with on their own. You can now deliver funds in real-time, on a provider’s behalf, with context to their patients.

STEP 1: Quickly and securely deliver funds to patient via email or SMS

STEP 2: Once funds are received, patients can spend funds immediately, or choose to send to an external financial account

Studies show that healthcare organizations leveraging digital payment solutions can cut processing costs by up to 50% while improving patient satisfaction and provider efficiency.

Drive Value For Your RCM Organization with Dash Solutions

Experience Cost Savings:

Eliminate paper checks and check-related costs such as shipping, printing, and administrative hours to drastically reduce expenses.

Offload Escheatment Responsibility:

Transfer the management of unclaimed property to Dash Solutions to ensure compliance with state regulations, minimize legal and financial risks, and allow your organization to focus on what truly matters.

Ensure Quick and Secure Refunds:

Real-time healthcare refunds, reimbursements, and adjustments mean patients receive funds promptly, without the risk of paper check fraud.

Enhance Patient Communication:

Branded, contextual payment delivery ensures patients understand why they are receiving a payment, reducing confusion and service inquiries.

Improve experience for Patient:

Efficient and engaging refund processes impact patient satisfaction due to quicker payments and ease of delivery.

Patient Payments Solution

Our Dash Digital platform offers a better way for revenue cycle management companies in healthcare to deliver refunds, reimbursements, and adjustment payments. By replacing paper checks, credit card refunds, and/or ACH-based payments, RCM platforms can offer a modern, digital payment solution that enhances their value to providers and patients while reducing operational costs. Our SpendIT SendIT ™ feature allows payment recipients to receive real-time payments and choose to spend immediately or send to an external account of their choice.

White-glove implementation and ongoing support

Integration with existing workflows

Reporting to help you reconcile

Elimination of maintaining extra patient information

No extended patient or payment servicing

Value for RCMs, providers, and the patients you pay

Learn how Dash Solutions can handle your refunds and other outbound patient payments efficiently and effectively.

Optimizing Patient Reimbursements

What if Healthcare RCM organizations had the opportunity to offer even MORE to providers? More value. More secure payments. More patient satisfaction. More operational efficiency.

Explore the eBook

Revealing the Hidden Potential of Healthcare RCM

Why Revenue Cycle Management Organizations Are Uniquely Positioned to Solve the Patient Refund Problem

Patient expectations in healthcare are shifting towards digital-first experiences, but slow refunds remain a major frustration. Revenue Cycle Management (RCM) vendors can streamline patient refunds with modern technology, reducing delays and improving patient satisfaction.

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The Untapped Opportunity in Healthcare Disbursements

Opportunity for Healthcare RCM Organizations

Learn how your Healthcare Revenue Cycle Management (RCM) organization can utilize real-time, digital-first payment solutions to ensure faster, more cost-effective delivery of refunds, reimbursements, and adjustment payments to patients.

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Solving The Patient Refund Problem

Digital payment systems are essential for business owners to prevent check and payment fraud

Discover how digital payments can protect your business from fraud and enhance transaction security.

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Prevent Check and Payment Fraud with Digital Payments

Connect with Dash Solutions

Visa Direct, Zelis®, Dash Solutions Join Forces to Revolutionize Healthcare Disbursements for Consumers

Dash Solutions works with leading healthcare RCMs, like Zelis, to streamline healthcare disbursements and elevate payment recipients’ experience.

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